组织气氛对工作倦怠的影响：工作压力的中介作用
文献类型：学位论文
| 作者 | 詹文慧 |
| 学位类别 | 同等学力硕士 |
| 答辩日期 | 2011 |
| 授予单位 | 中国科学院研究生院 |
| 授予地点 | 北京 |
| 关键词 | 工作压力 工作倦怠 组织气氛 中介作用 |
| 其他题名 | The Influence of Organizational Climate on Job Burnout: Mediating Effect of Job Stress |
| 学位专业 | 心理学 |
| 中文摘要 | 企业效益由外部市场和内部生产率决定的，内部生产率又是由所有员工的绩效决定的，而组织气氛、工作压力和工作倦怠均会直接或间接影响员工的工作绩效。这些问题已经开始引起社会各界的高度重视。根据以往的研究，我们知道组织气氛好坏直接影响工作压力的大小，而工作压力又是影响员工工作倦怠程度，进而影响工作行为的一项重要因素。为了改善员工工作生活质量，提高组织的活动效能，研究这三者之间的关系及其作用机制显得尤为重要。而以往国内外学者对工作压力、工作倦怠、组织气氛以及与其他因素两两之间的关系进行了很多的研究，但对三者之间的关系研究很少，国内未见。对于现代组织而言，应当采取多种渠道和策略来改善组织气氛，降低员工的工作压力水平，降低员工工作倦怠水平，以期达到完善组织管理、提高组织效率的目的。 本研究以此为出发点，通过探讨组织气氛、工作压力对工作倦怠的影响，以期望为企业管理者提供降低员工工作倦怠、提高员工工作效率的方法。本研究以民营企业员工为对象，通过问卷调查的方式对所属5类不同行业的270名员工的相关情况进行了调查分析，得出以下结果：1）不同工作类型的员工的工作压力差异显著，压力最大的三类工作岗位依次为：生产、行政和研发；2）工作压力、组织气氛与工作倦怠的玩世不恭和情绪衰竭两维度之间两两显著相关，与低成就感的相关不显著；3）工作压力中介组织气氛对工作倦怠的玩世不恭、情绪衰竭两维度的影响。结果表明企业要针对不同的岗位采用不同的管理方法，同时要尽力营造好的组织气氛，有利于降低工作压力，进而降低工作倦怠的水平。 |
| 英文摘要 | Enterprise by external market benefit and internal productivity decision, internal productivity is by all employee performance of the organization, organizational atmosphere, work pressure and job burnout all can directly or indirectly affect performance of employees. These problems have began to attract the attention of the society from all walks of life.Organizational atmosphere is affecting employees job stress, Job stress is also affecting employees burnout degree, which influence the behavior of the work. In order to improve the quality of work life, improve employee organization's activities, research the relationship between the three is particularly important. And ever to research the scholars both at home and abroad, on job burnout, organizational atmosphere and other factors and two of the relationship between the two, but a lot of research on the relationship between the three. For modern organization, shall take various channel and strategies to improve organizational atmosphere, reduce the staff's job pressure, reduce the staff job burnout so as to achieve perfect organization management, improve the efficiency of the organization. By exploring the influence of organizational climate and job stress on job burnout, expect to provide many methods for enterprise managers to decrease job burnout and improve efficiency. 270 employees, belonging to five different categories private enterprises, participated in the questionnaire survey. The results are as follows: 1) The staffs from various positions had different feelings for job stress, the three relatively greatest pressure positions are production, administration and research & development; 2) Job stress, job burnout and organizational climate were significant correlation; 3) Job stress mediates the influence of organizational climate on two dimensions of job burnout, emotional exhaustion and depersonalization; Both job stress and organizational climate have no significant influence on diminished personal accomplishment. The results show that the enterprise should provide different rewarding mechanisms according to different positions, and also try to improve organizational climate, in order to reduce job stress, and relieve job burnout at last. |
| 学科主题 | 应用心理学 |
| 语种 | 中文 |
| 源URL | [http://ir.psych.ac.cn/handle/311026/20667]  |
| 专题 | 心理研究所_社会与工程心理学研究室 |
| 作者单位 | 中国科学院心理研究所 |
| 推荐引用方式 GB/T 7714 | 詹文慧. 组织气氛对工作倦怠的影响：工作压力的中介作用[D]. 北京. 中国科学院研究生院. 2011. |
入库方式： OAI收割
来源：心理研究所
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