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Knowledge-Sharing Reward Dynamics in Knowledge Management Systems: Game Theory-Based Empirical Validation
文献类型：期刊论文
| 作者 | Zhang, X ; Chen, ZJ ; Vogel, D ; Yuan, MH ; Guo, CJ |
| 刊名 | HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES
 |
| 出版日期 | 2010 |
| 卷号 | 20期号:2页码:20,103-122 |
| 关键词 | Knowledge sharing Reward Knowledge management system Game theory Case study |
| ISSN号 | 1090-8471 |
| 中文摘要 | There are several knowledge-sharing problems in knowledge-management system (KMS) contexts. Many organizations use rewards to motivate people to contribute knowledge, but there has been no conclusive evidence of the role of reward. We designed two game-theory models to explain why and how the different knowledge-sharing problems occur in a KMS and the effectiveness of rewards. We found that there are four types of Nash equilibriums in different knowledge-sharing situations (Perfect, Free-riding, Non-use, and Dormant). Complex situations also occur (e.g., the absence of consideration for knowledge quality leads to vicious cycles). People contribute low-quality knowledge that is not used, and thus the KMS spirals toward disuse. To provide proposition evidence, a case study in an enterprise resource planning vendor was conducted. Based on comparison with empirical evidence, proposition validity was ensured. To effectively facilitate knowledge sharing, our suggestion is that organizations not only add rewards but also apply some additional mechanisms, such as a quality-evaluating system extended information technology support, and organizational policy. (C) 2010 Wiley Periodicals, Inc. |
| 学科主题 | Engineering ; Manufacturing; Ergonomics |
| 收录类别 | SCI |
| 语种 | 英语 |
| WOS记录号 | WOS:000275279500002 |
| 公开日期 | 2012-11-12 |
| 源URL | [http://ir.casipm.ac.cn/handle/190111/4491]  |
| 专题 | 科技战略咨询研究院_中国科学院科技政策与管理科学研究所(1985年6月-2015年12月) |
| 推荐引用方式 GB/T 7714 | Zhang, X,Chen, ZJ,Vogel, D,et al. Knowledge-Sharing Reward Dynamics in Knowledge Management Systems: Game Theory-Based Empirical Validation[J]. HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES,2010,20(2):20,103-122. |
| APA | Zhang, X,Chen, ZJ,Vogel, D,Yuan, MH,&Guo, CJ.(2010).Knowledge-Sharing Reward Dynamics in Knowledge Management Systems: Game Theory-Based Empirical Validation.HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES,20(2),20,103-122. |
| MLA | Zhang, X,et al."Knowledge-Sharing Reward Dynamics in Knowledge Management Systems: Game Theory-Based Empirical Validation".HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING & SERVICE INDUSTRIES 20.2(2010):20,103-122. |
入库方式： OAI收割
来源：科技战略咨询研究院
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