Social Influence from Personalized Recommendations to Trusting Beliefs of Websites Intermediate Role of Social Presence
文献类型:会议论文
作者 | Li, YA (Li, Yanan); Wang, Y (Wang, Yong) |
出版日期 | 2013 |
会议日期 | SEP 02-06, 2013 |
会议地点 | Cape Town, SOUTH AFRICA |
关键词 | Personalized Recommendation Personalization Social Presence Trusting Beliefs |
卷号 | 8119 |
期号 | 不详 |
页码 | 632-639 |
英文摘要 | With the increasing prevalence of online shopping, many companies have added "personalized recommendation" modules on their websites to collect customers' click-stream data in real time and conduct relevant analysis, which will both assist the decision-making of the web owners and enrich the interactive experience of the customers. A website with more personalized recommender system allows users to experience others as psychologically present being, conveys a feeling of human warmth and sociability which is believed critical for the formation of consumers' trust towards online stores. In this study, a laboratory experiment was conducted to empirically examine the effects of the level of perceived personalization on consumers' trusting beliefs towards online store. The result also demonstrated that the perception of social presence can partially mediate the effect of perceived personalization on consumer's trusting beliefs. |
会议录 | 14th IFIP TC 13 INTERACT International Conference on Designing for Diversity
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语种 | 英语 |
源URL | [http://ir.psych.ac.cn/handle/311026/26584] ![]() |
专题 | 心理研究所_社会与工程心理学研究室 |
作者单位 | Chinese Acad Sci, Inst Psychol, Beijing 100101, Peoples R China |
推荐引用方式 GB/T 7714 | Li, YA ,Wang, Y . Social Influence from Personalized Recommendations to Trusting Beliefs of Websites Intermediate Role of Social Presence[C]. 见:. Cape Town, SOUTH AFRICA. SEP 02-06, 2013. |
入库方式: OAI收割
来源:心理研究所
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