中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
Dissecting emotion and user influence in social media communities: An interaction modeling approach

文献类型:期刊论文

作者Chung, Wingyan2; Zeng, Daniel1,3
刊名INFORMATION & MANAGEMENT
出版日期2020
卷号57期号:1页码:16
关键词Emotion Network analysis Sentiment analysis Social media analytics Emotion extraction Influence modeling Causal modeling Social computing Border security
ISSN号0378-7206
DOI10.1016/j.im.2018.09.008
通讯作者Chung, Wingyan(wchung@ucf.edu)
英文摘要Human emotion expressed in social media plays an increasingly important role in shaping policies and decisions. However, the process by which emotion produces influence in online social media networks is relatively unknown. Previous works focus largely on sentiment classification and polarity identification but do not adequately consider the way emotion affects user influence. This research developed a novel framework, a theory-based model, and a proof-of-concept system for dissecting emotion and user influence in social media networks. The system models emotion-triggered influence and facilitates analysis of emotion-influence causality in the context of U.S. border security (using 5,327,813 tweets posted by 1,303,477 users). Motivated by a theory of emotion spread, the model was integrated in an influence-computation method, called the interaction modeling (IM) approach, which was compared with a benchmark using a user centrality (UC) approach based on social positions. IM was found to have identified influential users who are more broadly related to U.S. cultural issues. Influential users tended to express intense emotions of fear, anger, disgust, and sadness. The emotion trust distinguishes influential users from others, whereas anger and fear contributed significantly to causing user influence. The research contributes to incorporating human emotion into the data-information-knowledge-wisdom model of knowledge management and to providing new information systems artifacts and new causality findings for emotion-influence analysis.
WOS关键词BUSINESS INTELLIGENCE ; DECISION-MAKING ; SENTIMENT ; DIFFUSION ; ANALYTICS ; FRAMEWORK ; NETWORKS
资助项目U.S. Defense Advanced Research Projects Agency[FA8650-18-C-7824] ; Florida Center for Cybersecurity[2108-1106-00-G] ; National Natural Science Foundation of China[71621002] ; Chinese Academy of Sciences[ZDRW-XH-2017-3]
WOS研究方向Computer Science ; Information Science & Library Science ; Business & Economics
语种英语
WOS记录号WOS:000513292200009
出版者ELSEVIER
资助机构U.S. Defense Advanced Research Projects Agency ; Florida Center for Cybersecurity ; National Natural Science Foundation of China ; Chinese Academy of Sciences
源URL[http://ir.ia.ac.cn/handle/173211/38505]  
专题自动化研究所_复杂系统管理与控制国家重点实验室_互联网大数据与安全信息学研究中心
通讯作者Chung, Wingyan
作者单位1.Chinese Acad Sci, Inst Automat, State Key Lab Management & Control Complex Syst, Beijing 100190, Peoples R China
2.Univ Cent Florida, Inst Simulat & Training, 3100 Technol Pkwy, Orlando, FL 32826 USA
3.Univ Arizona, Eller Coll Management, Dept Management Informat Syst, 1130 E Helen St, Tucson, AZ 85721 USA
推荐引用方式
GB/T 7714
Chung, Wingyan,Zeng, Daniel. Dissecting emotion and user influence in social media communities: An interaction modeling approach[J]. INFORMATION & MANAGEMENT,2020,57(1):16.
APA Chung, Wingyan,&Zeng, Daniel.(2020).Dissecting emotion and user influence in social media communities: An interaction modeling approach.INFORMATION & MANAGEMENT,57(1),16.
MLA Chung, Wingyan,et al."Dissecting emotion and user influence in social media communities: An interaction modeling approach".INFORMATION & MANAGEMENT 57.1(2020):16.

入库方式: OAI收割

来源:自动化研究所

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