中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
A High-Reliability Multi-Faceted Reputation Evaluation Mechanism for Online Services

文献类型:期刊论文

作者Wang, Miao2; Wang, Guiling1; Zhang, Yujun2; Li, Zhongcheng2
刊名IEEE TRANSACTIONS ON SERVICES COMPUTING
出版日期2019-11-01
卷号12期号:6页码:836-850
关键词Feedback Measurement Reliability Security Indexes Reputation evaluation incomplete user feedback malicious ratings index weights
ISSN号1939-1374
DOI10.1109/TSC.2016.2638812
英文摘要In todays society, there are plenty of services available, and customers are facing bigger challenge in choosing them than ever before. Therefore, it is important to build a reliable reputation mechanism for selecting a credible service. To address the challenges of reputation evaluation, including the diverse and dynamic natures of services, incompleteness of user feedback, and intricacy of malicious ratings, a High-reliability Multi-faceted Reputation evaluation mechanism for online services (HMRep) is proposed. First, HMRep starts with addressing the incomplete feedback and estimates missing ratings based on both the service quality and a users rating behavior. Second, HMRep identifies and removes malicious collusive raters and irresponsible raters to improve the accuracy of reputation calculation. Further, the reputation calculation is based on the user credibility and incorporates historical information to reflect the change of the services. Finally, we provide a multi-faceted evaluation method to satisfy some specific needs of customers who are only concerned about a subset of a services features. Experimental results verify the design of HMRep, and reveal HMRep can effectively defend against malicious ratings, and accurately calculate the reputation values of services. HMRep can be applied in lots of sectors for different kinds of services, especially those complex ones.
资助项目973 Program of China[2012CB315804] ; National Natural Science Foundation of China[61402446] ; National Natural Science Foundation of China[61572474] ; National Natural Science Foundation of China[61672500] ; National Natural Science Foundation of China[61133015] ; Instrument Developing Project of CAS[YZ201426] ; National S&T Support Project of China[2012BAH45B01]
WOS研究方向Computer Science
语种英语
WOS记录号WOS:000502853000001
出版者IEEE COMPUTER SOC
源URL[http://119.78.100.204/handle/2XEOYT63/14974]  
专题中国科学院计算技术研究所期刊论文_英文
通讯作者Wang, Miao
作者单位1.New Jersey Inst Technol, Dept Comp Sci, Newark, NJ 07102 USA
2.Chinese Acad Sci, Inst Comp Technol, Beijing 100190, Peoples R China
推荐引用方式
GB/T 7714
Wang, Miao,Wang, Guiling,Zhang, Yujun,et al. A High-Reliability Multi-Faceted Reputation Evaluation Mechanism for Online Services[J]. IEEE TRANSACTIONS ON SERVICES COMPUTING,2019,12(6):836-850.
APA Wang, Miao,Wang, Guiling,Zhang, Yujun,&Li, Zhongcheng.(2019).A High-Reliability Multi-Faceted Reputation Evaluation Mechanism for Online Services.IEEE TRANSACTIONS ON SERVICES COMPUTING,12(6),836-850.
MLA Wang, Miao,et al."A High-Reliability Multi-Faceted Reputation Evaluation Mechanism for Online Services".IEEE TRANSACTIONS ON SERVICES COMPUTING 12.6(2019):836-850.

入库方式: OAI收割

来源:计算技术研究所

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