中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
Influence of emotional labor on organizational commitment in government logistics personnel: The mediating effect of job burnout and the moderating effect of perceived organizational support.

文献类型:会议论文

作者WangXin (WangXin)1,2; LiuTong (LiuTong)1,2; Chen, YW (Chen Yiwen)1,2
出版日期2017
会议日期OCT 12-15, 2017
会议地点Dalian, PEOPLES R CHINA
关键词Emotional labor Job burnout Organizational commitment Perceived organizational support
英文摘要

The study aimed to explore the influence of emotional labor on organizational commitment, we also investigated the mediating effect of job burnout and the moderating effect of perceived organizational support, 234 employees of government logistics participated our research. The results showed that: The surface behaviors of emotional labor had no effect on job burnout. Deep behaviors had a negative effect on job burnout. The surface behaviors of emotional labor had no effect on organizational commitment. Deep behaviors had a positive effect on organizational commitment. Job burnout had a negative effect on organizational commitment. Job burnout mediated the interaction of emotional labor and organizational commitment partially. Perceived organizational support does not significantly moderate the interaction of job burnout on organizational commitment.

产权排序1
会议录2017 IEEE 19TH INTERNATIONAL CONFERENCE ON E-HEALTH NETWORKING, APPLICATIONS AND SERVICES (HEALTHCOM)
ISBN号978-1-5090-6704-6
源URL[http://ir.psych.ac.cn/handle/311026/34142]  
专题心理研究所_中国科学院行为科学重点实验室
作者单位1.Inst Psychol, CAS Key Lab Behav Sci, Beijing, Peoples R China
2.Univ Chinese Acad Sci, Dept Psychol, Beijing, Peoples R China
推荐引用方式
GB/T 7714
WangXin ,LiuTong ,Chen, YW . Influence of emotional labor on organizational commitment in government logistics personnel: The mediating effect of job burnout and the moderating effect of perceived organizational support.[C]. 见:. Dalian, PEOPLES R CHINA. OCT 12-15, 2017.

入库方式: OAI收割

来源:心理研究所

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