Study on Relationship Between Emotional Labor and Job Performance of Employees in Automobile Manufacturing Based on Multi-level Regression Model
文献类型:会议论文
作者 | Li, Mucun; Chen, Yiwen![]() |
出版日期 | 2022 |
会议名称 | 不详 |
会议日期 | 不详 |
会议地点 | 不详 |
页码 | 383-388 |
英文摘要 | In recent years, emotional labor in organizations has become the focus of managers and researchers. The emotional feeling and expression of organization members will have an impact on the attitude and behavior of members, and then affect the survival and development of enterprises. This paper adopts the methods of theoretical research and empirical research, and uses the method of multi-level regression analysis to establish a cross-level impact model to explore the relationship and impact mechanism between leaders' emotional labor, employees' emotional state and job performance of employees in automobile manufacturing. Through the cross-level analysis of the survey data, it is concluded that the shallow leader behavior has a negative impact on employee job performance, and the deep leader behavior and real emotional expression has a positive impact on employee job performance. It also shows that employees' emotional state will have an impact on job performance. |
收录类别 | EI |
会议录 | ICETIS 2022 - 7th International Conference on Electronic Technology and Information Science
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源URL | [http://ir.psych.ac.cn/handle/311026/43293] ![]() |
专题 | 心理研究所_社会与工程心理学研究室 |
作者单位 | 1.Department of Psychology, University of Chinese Academy of Sciences, Beijing; 100049, China 2.CAS Key Laboratory of Behavioral Science, Institute of Psychology, Beijing; 100101, China |
推荐引用方式 GB/T 7714 | Li, Mucun,Chen, Yiwen. Study on Relationship Between Emotional Labor and Job Performance of Employees in Automobile Manufacturing Based on Multi-level Regression Model[C]. 见:不详. 不详. 不详. |
入库方式: OAI收割
来源:心理研究所
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