中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
Study on Relationship Between Emotional Labor and Job Performance of Employees in Automobile Manufacturing Based on Multi-level Regression Model

文献类型:会议论文

作者Li, Mucun; Chen, Yiwen
出版日期2022
会议名称不详
会议日期不详
会议地点不详
页码383-388
英文摘要

In recent years, emotional labor in organizations has become the focus of managers and researchers. The emotional feeling and expression of organization members will have an impact on the attitude and behavior of members, and then affect the survival and development of enterprises. This paper adopts the methods of theoretical research and empirical research, and uses the method of multi-level regression analysis to establish a cross-level impact model to explore the relationship and impact mechanism between leaders' emotional labor, employees' emotional state and job performance of employees in automobile manufacturing. Through the cross-level analysis of the survey data, it is concluded that the shallow leader behavior has a negative impact on employee job performance, and the deep leader behavior and real emotional expression has a positive impact on employee job performance. It also shows that employees' emotional state will have an impact on job performance.

收录类别EI
会议录ICETIS 2022 - 7th International Conference on Electronic Technology and Information Science
源URL[http://ir.psych.ac.cn/handle/311026/43293]  
专题心理研究所_社会与工程心理学研究室
作者单位1.Department of Psychology, University of Chinese Academy of Sciences, Beijing; 100049, China
2.CAS Key Laboratory of Behavioral Science, Institute of Psychology, Beijing; 100101, China
推荐引用方式
GB/T 7714
Li, Mucun,Chen, Yiwen. Study on Relationship Between Emotional Labor and Job Performance of Employees in Automobile Manufacturing Based on Multi-level Regression Model[C]. 见:不详. 不详. 不详.

入库方式: OAI收割

来源:心理研究所

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