The effect of automation trust tendency, system reliability and feedback on users' phishing detection
文献类型：期刊论文
| 作者 | Zhou, Ying1,2 ; Cui, Xinyue1,2; Qu, Weina1,2; Ge, Yan1,2
|
| 刊名 | APPLIED ERGONOMICS
 |
| 出版日期 | 2022-07-01 |
| 卷号 | 102页码:8 |
| 关键词 | Phishing detection Automation trust System reliability Feedback |
| ISSN号 | 0003-6870 |
| DOI | 10.1016/j.apergo.2022.103754 |
| 通讯作者 | Ge, Yan(gey@psych.ac.cn) |
| 英文摘要 | As a new intrusion method in the security field, phishing poses an enormous threat to network security and personal privacy. Thus, improving the level of network security and preventing phishing are a matter of great concern to both the state and researchers. A 2 (automation trust tendency) *2 (system reliability level) *2 (feedback) between-subjects design was adopted to study the impact of individual characteristics and system features on phishing detection. Three hundred ninety-eight participants completed a phishing email task to identify whether 40 emails were legitimate or fraudulent. The results showed that systems with feedback and high reliability improve users' performance in email identification. Users with a high tendency towards automation trust have a higher risk of phishing. However, feedback from the system helps calibrate a high automation trust tendency. These research results can promote an understanding of phishing prevention mechanisms and provide support for the design of email defence systems. |
| 收录类别 | SCI |
| WOS关键词 | PERFORMANCE ; HUMANS ; RELIANCE |
| 资助项目 | National Key Research and Development Plan of China[2017YFB0802800] ; National Natural Science Foundation of China[32071066] ; National Natural Science Foundation of China[32071064] |
| WOS研究方向 | Engineering ; Psychology |
| 语种 | 英语 |
| WOS记录号 | WOS:000860522600008 |
| 出版者 | ELSEVIER SCI LTD |
| 资助机构 | National Key Research and Development Plan of China ; National Natural Science Foundation of China |
| 源URL | [http://ir.psych.ac.cn/handle/311026/43580]  |
| 专题 | 心理研究所_中国科学院行为科学重点实验室 |
| 通讯作者 | Ge, Yan |
| 作者单位 | 1.Univ Chinese Acad Sci, Dept Psychol, Beijing, Peoples R China 2.Chinese Acad Sci, Inst Psychol, CAS Key Lab Behav Sci, 16 Lincui Rd, Beijing 100101, Peoples R China |
| 推荐引用方式 GB/T 7714 | Zhou, Ying,Cui, Xinyue,Qu, Weina,et al. The effect of automation trust tendency, system reliability and feedback on users' phishing detection[J]. APPLIED ERGONOMICS,2022,102:8. |
| APA | Zhou, Ying,Cui, Xinyue,Qu, Weina,&Ge, Yan.(2022).The effect of automation trust tendency, system reliability and feedback on users' phishing detection.APPLIED ERGONOMICS,102,8. |
| MLA | Zhou, Ying,et al."The effect of automation trust tendency, system reliability and feedback on users' phishing detection".APPLIED ERGONOMICS 102(2022):8. |
入库方式： OAI收割
来源：心理研究所
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