中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
Factors influencing tourists' shared bicycle loyalty in Hangzhou, China

文献类型:期刊论文

作者Zhou, Bin2; Xiong, Qihao2; Li, Ping3; Wang, Ling-en1; Yu, Hu1; Jin, Jianying4
刊名FRONTIERS IN PSYCHOLOGY
出版日期2022-10-24
卷号13页码:15
ISSN号1664-1078
关键词shared bicycle tourist perceptions tourist loyalty Hangzhou transport
DOI10.3389/fpsyg.2022.1023308
通讯作者Wang, Ling-en(wangle@igsnrr.ac.cn)
英文摘要Focusing on Hangzhou, a famous tourist city in China, in this study, four regression models were constructed through four items of tourist loyalty to investigate the influence of tourist perceptions and characteristics on male and female tourist loyalty to shared bicycles. A questionnaire survey and ordered logistic regression model techniques were used. Survey data from 467 tourists indicated that there were significant differences between male and female tourists. For male tourists, their willingness to reuse shared bicycles (Models 1 and 2) was positively correlated with ease of access to cycles, environmental awareness, psychological benefit, and management provision; however, their willingness to recommend shared bicycles (Models 3 and 4) was only affected by environmental awareness, psychological benefit, and management provision. Among female tourists, willingness to reuse shared bicycles (Models 1 and 2) was affected by ease of access to cycles, environmental awareness, and rule adherence, while their willingness to recommend shared bicycles (Models 3 and 4) was affected by ease of access to cycles, environmental awareness, psychological benefit, and managerial provision. In addition, female tourists' socio-demographic and behavioral characteristics had a significant impact on their loyalty, among which length of stay in Hangzhou and education were significant in the four regression models, and number of visits to Hangzhou had a positive impact on female tourists' willingness to reuse (Models 1 and 2). In addition, female tourists who used Hellobike had higher willingness to reuse and recommend than those who used Mobike. For male tourists, only length of stay in Hangzhou had a significant impact on their reuse intention (Model 2). The current study extends the theory of attribution to explore the factors which may affect tourist's loyalty to bicycle-sharing from the perspectives of tourists' perceptions. It will provide further support to decision makers in the development of new shared-bicycle systems at Chinese tourist destinations, with the aim of strengthening tourist loyalty to shared-bicycle programs.
WOS关键词PERCEIVED SERVICE QUALITY ; BUILT-ENVIRONMENT ; BIKE SHARE ; SATISFACTION ; INTENTION ; DRIVERS ; SYSTEMS ; IMPACT ; TRUST
资助项目National Natural Science Foundation of China ; Youth Innovation Promotion Association, Chinese Academy of Sciences ; [42171223]
WOS研究方向Psychology
语种英语
出版者FRONTIERS MEDIA SA
WOS记录号WOS:000880290200001
资助机构National Natural Science Foundation of China ; Youth Innovation Promotion Association, Chinese Academy of Sciences
源URL[http://ir.igsnrr.ac.cn/handle/311030/186817]  
专题中国科学院地理科学与资源研究所
通讯作者Wang, Ling-en
作者单位1.Chinese Acad Sci, Inst Geog Sci & Nat Resources, Beijing, Peoples R China
2.Ningbo Univ, Donghai Acad, Marine Econ Res Ctr, Yangtze River Delta Ecol Civilizat Res Ctr,Dept To, Ningbo, Peoples R China
3.Hainan Univ, HNU ASU Joint Int Tourism Coll, Haikou, Peoples R China
4.Univ Illes Balears UIB, Coll Tourism, Mallorca, Spain
推荐引用方式
GB/T 7714
Zhou, Bin,Xiong, Qihao,Li, Ping,et al. Factors influencing tourists' shared bicycle loyalty in Hangzhou, China[J]. FRONTIERS IN PSYCHOLOGY,2022,13:15.
APA Zhou, Bin,Xiong, Qihao,Li, Ping,Wang, Ling-en,Yu, Hu,&Jin, Jianying.(2022).Factors influencing tourists' shared bicycle loyalty in Hangzhou, China.FRONTIERS IN PSYCHOLOGY,13,15.
MLA Zhou, Bin,et al."Factors influencing tourists' shared bicycle loyalty in Hangzhou, China".FRONTIERS IN PSYCHOLOGY 13(2022):15.

入库方式: OAI收割

来源:地理科学与资源研究所

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