Factors influencing tourists' shared bicycle loyalty in Hangzhou, China
文献类型:期刊论文
作者 | Zhou, Bin2; Xiong, Qihao2; Li, Ping3; Wang, Ling-en1; Yu, Hu1; Jin, Jianying4 |
刊名 | FRONTIERS IN PSYCHOLOGY
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出版日期 | 2022-10-24 |
卷号 | 13页码:15 |
关键词 | shared bicycle tourist perceptions tourist loyalty Hangzhou transport |
ISSN号 | 1664-1078 |
DOI | 10.3389/fpsyg.2022.1023308 |
通讯作者 | Wang, Ling-en(wangle@igsnrr.ac.cn) |
英文摘要 | Focusing on Hangzhou, a famous tourist city in China, in this study, four regression models were constructed through four items of tourist loyalty to investigate the influence of tourist perceptions and characteristics on male and female tourist loyalty to shared bicycles. A questionnaire survey and ordered logistic regression model techniques were used. Survey data from 467 tourists indicated that there were significant differences between male and female tourists. For male tourists, their willingness to reuse shared bicycles (Models 1 and 2) was positively correlated with ease of access to cycles, environmental awareness, psychological benefit, and management provision; however, their willingness to recommend shared bicycles (Models 3 and 4) was only affected by environmental awareness, psychological benefit, and management provision. Among female tourists, willingness to reuse shared bicycles (Models 1 and 2) was affected by ease of access to cycles, environmental awareness, and rule adherence, while their willingness to recommend shared bicycles (Models 3 and 4) was affected by ease of access to cycles, environmental awareness, psychological benefit, and managerial provision. In addition, female tourists' socio-demographic and behavioral characteristics had a significant impact on their loyalty, among which length of stay in Hangzhou and education were significant in the four regression models, and number of visits to Hangzhou had a positive impact on female tourists' willingness to reuse (Models 1 and 2). In addition, female tourists who used Hellobike had higher willingness to reuse and recommend than those who used Mobike. For male tourists, only length of stay in Hangzhou had a significant impact on their reuse intention (Model 2). The current study extends the theory of attribution to explore the factors which may affect tourist's loyalty to bicycle-sharing from the perspectives of tourists' perceptions. It will provide further support to decision makers in the development of new shared-bicycle systems at Chinese tourist destinations, with the aim of strengthening tourist loyalty to shared-bicycle programs. |
WOS关键词 | PERCEIVED SERVICE QUALITY ; BUILT-ENVIRONMENT ; BIKE SHARE ; SATISFACTION ; INTENTION ; DRIVERS ; SYSTEMS ; IMPACT ; TRUST |
资助项目 | National Natural Science Foundation of China ; Youth Innovation Promotion Association, Chinese Academy of Sciences ; [42171223] |
WOS研究方向 | Psychology |
语种 | 英语 |
WOS记录号 | WOS:000880290200001 |
出版者 | FRONTIERS MEDIA SA |
资助机构 | National Natural Science Foundation of China ; Youth Innovation Promotion Association, Chinese Academy of Sciences |
源URL | [http://ir.igsnrr.ac.cn/handle/311030/186817] ![]() |
专题 | 中国科学院地理科学与资源研究所 |
通讯作者 | Wang, Ling-en |
作者单位 | 1.Chinese Acad Sci, Inst Geog Sci & Nat Resources, Beijing, Peoples R China 2.Ningbo Univ, Donghai Acad, Marine Econ Res Ctr, Yangtze River Delta Ecol Civilizat Res Ctr,Dept To, Ningbo, Peoples R China 3.Hainan Univ, HNU ASU Joint Int Tourism Coll, Haikou, Peoples R China 4.Univ Illes Balears UIB, Coll Tourism, Mallorca, Spain |
推荐引用方式 GB/T 7714 | Zhou, Bin,Xiong, Qihao,Li, Ping,et al. Factors influencing tourists' shared bicycle loyalty in Hangzhou, China[J]. FRONTIERS IN PSYCHOLOGY,2022,13:15. |
APA | Zhou, Bin,Xiong, Qihao,Li, Ping,Wang, Ling-en,Yu, Hu,&Jin, Jianying.(2022).Factors influencing tourists' shared bicycle loyalty in Hangzhou, China.FRONTIERS IN PSYCHOLOGY,13,15. |
MLA | Zhou, Bin,et al."Factors influencing tourists' shared bicycle loyalty in Hangzhou, China".FRONTIERS IN PSYCHOLOGY 13(2022):15. |
入库方式: OAI收割
来源:地理科学与资源研究所
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