强制性公民行为和反生产行为之间的作用机制研究
文献类型：学位论文
| 作者 | 苏丽 |
| 答辩日期 | 2021-12 |
| 文献子类 | 继续教育硕士 |
| 授予单位 | 中国科学院大学 |
| 授予地点 | 中国科学院心理研究所 |
| 其他责任者 | 陈毅文 |
| 关键词 | 强制性公民行为 反生产行为 员工沉默 情绪耗竭 道德推脱 |
| 学位名称 | 理学硕士 |
| 学位专业 | 健康心理学 |
| 其他题名 | Research on the Mechanism of Compulsory Citizenship Behavior and Counterproductive Production Behavior |
| 中文摘要 | With the increasing external competition in modern society, organizations urgently need employees to carry out more organizational citizenship behavior to improve and promote organizational performance. In this process, organizational citizenship behavior gradually loses its voluntary nature and mutates into mandatory citizenship behavior. In recent years, compulsory citizenship behavior is more and more common in organizations, and has brought a series of negative and negative effects, such as counterproductive work behavior. Previous studies have predicted the relationship between coercive citizenship behavior and counterproductive work behavior, but there is no empirical study to explain the specific mechanism of action between them. This study based on the theory of psychological needs, the resources conservation theory and social exchange theory, this paper expounds the relationship between compulsory citizenship behavior and counterproductive behavior, and select employees silence as the intermediary factor between them, at the same time, combined with previous studies, from the perspective of emotion and cognition, respectively, the introduction of emotional exhaustion and moral push to take off as a intervening variable, build the double intermediary channel, To investigate the psychological mechanism between coercive citizenship behavior and counterproductive productive behavior.In this study, data were obtained through questionnaire survey, and data were analyzed by SPSS and AMOS. Statistical analysis and hypothesis verification were conducted by using descriptive statistics, analysis of variance, correlation analysis, structural equation model and other methods. The results showed that: 1. There is a significant positive correlation between compulsory citizenship behavior and counterproductive productive behavior; 2. Employee silence plays a mediating role between coercive civic behavior and counterproductive work behavior; 3. Emotional exhaustion and indifference and silence play a chain mediating role between coercive civic behavior and counterproductive productive behavior; 4. Moral disengagement and silence play a chain mediating role between compulsory civic behavior and counterproductive productive behavior; 5. Emotional exhaustion mediates the relationship between coercive citizenship behavior and employee silence, coercive citizenship behavior and counterproductive work behavior. 6. Moral disengagement plays an intermediary role between compulsory citizenship behavior and employee silence, compulsory citizenship behavior and counterproductive work behavior. |
| 英文摘要 | 随着现代社会外部竞争的日益加剧，组织迫切需要员工实施更多的组织公民行为来提升促进组织绩效的提升，而在这一过程中，组织公民行为逐渐失去了其自愿性，变异成为强制性公民行为。近年来，强制性公民行为越来越普遍的存在于组织内部，并带来了一系列消极和负面的影响，如反生产行为。以往研究预测了强制性公民行为和反生产行为之间的关系，但尚未有实证研究来解释二者之间的具体作用机制。本研究基于心理需求理论、资源保存理论和社会交换理论，阐述了强制性公民行为和反生产行为之间的关系，并选择员工沉默作为二者之间的中介因素，同时结合以往研究，从情绪和认知的角度分别引入情绪耗竭和道德推脱作为中介变量，构建双中介通道，考察强制性公民行为和反生产行为之间的心理作用机制。本研究通过问卷调查获得数据，并使用SPSS和AMOS软件进行数据分析，运用描述统计、方差分析、相关分析、结构方程模型等方法进行统计分析和假设验证，研究结果表明：1、强制性公民行为和反生产行为存在显著正相关；2、员工沉默在强制性公民行为和反生产行为之间起中介作用；3、情绪耗竭、漠视沉默在强制性公民行为和反生产行为之间起链式中介作用；4、道德推脱、漠视沉默在强制性公民行为和反生产行为之间起链式中介作用；6、情绪耗竭分别在强制性公民行为和员工沉默、强制性公民行为和反生产行为之间存在中介作用；7、道德推脱分别在强制性公民行为和员工沉默、强制性公民行为和反生产行为之间存在中介作用。 |
| 语种 | 中文 |
| 源URL | [http://ir.psych.ac.cn/handle/311026/45266]  |
| 专题 | 心理研究所_社会与工程心理学研究室 |
| 推荐引用方式 GB/T 7714 | 苏丽. 强制性公民行为和反生产行为之间的作用机制研究[D]. 中国科学院心理研究所. 中国科学院大学. 2021. |
入库方式： OAI收割
来源：心理研究所
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