中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
Micro Expression Recognition by Machine Learning Based Profit Function Analysis in Intelligent Marketing of Financial Industry

文献类型:会议论文

作者Zhang, Jiawei1,2,3; Dong, Zizhao2,3; Wang, Su-Jing2,3
出版日期2023
会议名称Proceedings of the 6th IEEE Eurasian Conference on Educational Innovation 2023: Educational Innovations and Emerging Technologies, ECEI 2023
会议日期2023
会议地点不详
通讯作者邮箱wang, su-jing
页码188-192
英文摘要

Microexpression recognition (MER) has wide applications in the financial industry. MER is based on machine learning or deep learning algorithm to establish a classification model to capture the subtle expression changes of the face from the video. We propose a hybrid intelligent marketing scheme (HIMS). In the HIMS, firstly, the system automatically recommends products to customers according to the Big data analysis results, while monitoring the emotional changes of customers in real-time. When the system detects that customers have negative emotions, the marketing scheme turns to manual mode. The key step of HIMS is to monitor the emotional changes of customers through the MER model. The advantage of HIMS is that it can reduce marketing costs while ensuring a larger marketing scale, higher marketing efficiency, and lower complaint rate. Based on the real marketing scenario, we deduce the profit function and give the analysis results. The experimental results show that under multiple parameter configurations, the profit of HIMS is greater than that of the Big data marketing scheme with an increase of 8.8-12.8 times. For products with more customer complaints, this advantage becomes significant and is insensitive to commodity value and has strong robustness.

收录类别EI
会议录Proceedings of the 6th IEEE Eurasian Conference on Educational Innovation 2023: Educational Innovations and Emerging Technologies, ECEI 2023
语种英语
源URL[http://ir.psych.ac.cn/handle/311026/44951]  
专题心理研究所_中国科学院行为科学重点实验室
作者单位1.Industrial and Commercial Bank of China, Beijing Municipal Branch, Beijing, China
2.Micro Expression Recognition by Machine Learning Based Profit Function Analysis in Intelligent Marketing of Financial Industry
3.Department of Psychology, University of Chinese Academy of Sciences, Beijing, China
推荐引用方式
GB/T 7714
Zhang, Jiawei,Dong, Zizhao,Wang, Su-Jing. Micro Expression Recognition by Machine Learning Based Profit Function Analysis in Intelligent Marketing of Financial Industry[C]. 见:Proceedings of the 6th IEEE Eurasian Conference on Educational Innovation 2023: Educational Innovations and Emerging Technologies, ECEI 2023. 不详. 2023.

入库方式: OAI收割

来源:心理研究所

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