Generation of virtual digital human for customer service industry
文献类型：期刊论文
| 作者 | Sun, Yanan1; Sun, Zhiyao1; Wen, Yu-Hui2; Ye, Sheng1; Lv, Tian1; Yu, Minjing3; Yi, Ran4; Gao, Lin5; Liu, Yong-Jin1 |
| 刊名 | COMPUTERS & GRAPHICS-UK
 |
| 出版日期 | 2023-10-01 |
| 卷号 | 115页码:359-370 |
| 关键词 | 2D virtual humans Service gestures Emotion editing Gesture generation |
| ISSN号 | 0097-8493 |
| DOI | 10.1016/j.cag.2023.07.018 |
| 英文摘要 | With the widespread development of digital technology, individuals' daily activities are inseparable from interaction with electronic devices. Researchers have become interested in developing novel methods, to enable users to experience social and emotional satisfaction that traditional face-to-face interaction provides. In this study, we propose a novel deep learning-based pipeline to generate virtual digital humans for customer service industry. Specifically, we propose a method to construct a database with template service actions. Furthermore, we propose a two-stage method for generating 2D virtual human videos with gestures and emotional lip-sync expressions. We have conducted qualitative and quantitative experiments on the proposed 2D virtual human video generation method. The results demonstrate that the method effectively generates high-quality virtual digital humans for the customer service industry.& COPY; 2023 Elsevier Ltd. All rights reserved. |
| 资助项目 | National Natural Science Foundation of China[62202257] ; National Natural Science Foundation of China[62002258] ; Beijing Jiaotong University Youth Elite Project[2023XKRC045] ; Shanghai Sailing Program[22YF1420300] ; Young Elite Scientists Sponsorship Program by CAST[2022QNRC001] |
| WOS研究方向 | Computer Science |
| 语种 | 英语 |
| WOS记录号 | WOS:001047235200001 |
| 出版者 | PERGAMON-ELSEVIER SCIENCE LTD |
| 源URL | [http://119.78.100.204/handle/2XEOYT63/21345]  |
| 专题 | 中国科学院计算技术研究所期刊论文_英文 |
| 通讯作者 | Wen, Yu-Hui; Yu, Minjing; Liu, Yong-Jin |
| 作者单位 | 1.Tsinghua Univ, Dept Comp Sci & Technol, Beijing 100084, Peoples R China 2.Beijing Jiaotong Univ, Sch Comp & Informat Technol, Beijing Key Lab Traff Data Anal & Min, Beijing 100044, Peoples R China 3.Tianjin Univ, Coll Intelligence & Comp, Tianjin 300350, Peoples R China 4.Shanghai Jiao Tong Univ, Dept Comp Sci & Engn, Shanghai 200240, Peoples R China 5.Chinese Acad Sci, Inst Comp Technol, Beijing 100864, Peoples R China |
| 推荐引用方式 GB/T 7714 | Sun, Yanan,Sun, Zhiyao,Wen, Yu-Hui,et al. Generation of virtual digital human for customer service industry[J]. COMPUTERS & GRAPHICS-UK,2023,115:359-370. |
| APA | Sun, Yanan.,Sun, Zhiyao.,Wen, Yu-Hui.,Ye, Sheng.,Lv, Tian.,...&Liu, Yong-Jin.(2023).Generation of virtual digital human for customer service industry.COMPUTERS & GRAPHICS-UK,115,359-370. |
| MLA | Sun, Yanan,et al."Generation of virtual digital human for customer service industry".COMPUTERS & GRAPHICS-UK 115(2023):359-370. |
入库方式： OAI收割
来源：计算技术研究所
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