Developing trustworthy artificial intelligence: insights from research on interpersonal, human-automation, and human-AI trust
文献类型：期刊论文
| 作者 | Li, Yugang1,2; Wu, Baizhou1,2 ; Huang, Yuqi1,2; Luan, Shenghua1,2
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| 刊名 | FRONTIERS IN PSYCHOLOGY
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| 出版日期 | 2024-04-17 |
| 卷号 | 15页码:13 |
| 关键词 | trustworthy AI interpersonal trust human-automation trust human-AI trust AI ethics warmth competence trust measurement |
| ISSN号 | 1664-1078 |
| DOI | 10.3389/fpsyg.2024.1382693 |
| 通讯作者 | Luan, Shenghua(luansh@psych.ac.cn) |
| 英文摘要 | The rapid advancement of artificial intelligence (AI) has impacted society in many aspects. Alongside this progress, concerns such as privacy violation, discriminatory bias, and safety risks have also surfaced, highlighting the need for the development of ethical, responsible, and socially beneficial AI. In response, the concept of trustworthy AI has gained prominence, and several guidelines for developing trustworthy AI have been proposed. Against this background, we demonstrate the significance of psychological research in identifying factors that contribute to the formation of trust in AI. Specifically, we review research findings on interpersonal, human-automation, and human-AI trust from the perspective of a three-dimension framework (i.e., the trustor, the trustee, and their interactive context). The framework synthesizes common factors related to trust formation and maintenance across different trust types. These factors point out the foundational requirements for building trustworthy AI and provide pivotal guidance for its development that also involves communication, education, and training for users. We conclude by discussing how the insights in trust research can help enhance AI's trustworthiness and foster its adoption and application. |
| 收录类别 | SCI |
| WOS关键词 | INFORMATION-TECHNOLOGY ; STEREOTYPE CONTENT ; DECISION-MAKING ; PERCEIVED RISK ; E-COMMERCE ; ACCEPTANCE ; MACHINES ; GENDER ; MODEL ; WILLINGNESS |
| 资助项目 | National Natural Science Foundation of China10.13039/501100001809 |
| WOS研究方向 | Psychology |
| 语种 | 英语 |
| WOS记录号 | WOS:001210816900001 |
| 出版者 | FRONTIERS MEDIA SA |
| 资助机构 | National Natural Science Foundation of China10.13039/501100001809 |
| 源URL | [http://ir.psych.ac.cn/handle/311026/47684]  |
| 专题 | 心理研究所_中国科学院行为科学重点实验室 |
| 通讯作者 | Luan, Shenghua |
| 作者单位 | 1.Univ Chinese Acad Sci, Dept Psychol, Beijing, Peoples R China 2.Chinese Acad Sci, Inst Psychol, CAS Key Lab Behav Sci, Beijing, Peoples R China |
| 推荐引用方式 GB/T 7714 | Li, Yugang,Wu, Baizhou,Huang, Yuqi,et al. Developing trustworthy artificial intelligence: insights from research on interpersonal, human-automation, and human-AI trust[J]. FRONTIERS IN PSYCHOLOGY,2024,15:13. |
| APA | Li, Yugang,Wu, Baizhou,Huang, Yuqi,&Luan, Shenghua.(2024).Developing trustworthy artificial intelligence: insights from research on interpersonal, human-automation, and human-AI trust.FRONTIERS IN PSYCHOLOGY,15,13. |
| MLA | Li, Yugang,et al."Developing trustworthy artificial intelligence: insights from research on interpersonal, human-automation, and human-AI trust".FRONTIERS IN PSYCHOLOGY 15(2024):13. |
入库方式： OAI收割
来源：心理研究所
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