Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China
文献类型:期刊论文
作者 | Li, Yugang1,2; Wu, Baizhou1,2![]() ![]() ![]() |
刊名 | International Journal of Human-Computer Interaction
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出版日期 | 2024 |
页码 | 15 |
通讯作者邮箱 | luansh@psych.ac.cn (shenghua luan) |
关键词 | Stereotype content model warmth competence technology acceptance AI ethics |
ISSN号 | 1044-7318 |
DOI | 10.1080/10447318.2024.2356909 |
文献子类 | 实证研究 |
英文摘要 | Trust is critical in humans’ interactions with artificial intelligence (AI). In this large-scale survey study (N = 2187), we examined the effects of 19 factors on people’s trust in AI. Across the three dimensions of trust (i.e., the trustor, the trustee, and their interacting context), factors related to the trustee (i.e., AI) were found to affect trust in AI the most. Among factors in the trustee category, warmth and competence, two factors also critical to human trust relationships, emerged as the most pivotal ones, and they partially mediated the effects of other factors on trust in AI. We further show that trust in AI influenced participants’ intentions to collaborate and use AI both directly and as the mediator between warmth, competence, and other factors and intentions. These findings indicate that trust in AI shares much common ground with trust in humans, and provide practical suggestions on how to promote people’s trust in AI effectively. |
收录类别 | SCI ; SSCI ; EI |
语种 | 英语 |
源URL | [http://ir.psych.ac.cn/handle/311026/47856] ![]() |
专题 | 心理研究所_中国科学院行为科学重点实验室 |
作者单位 | 1.Department of Psychology, University of the Chinese Academy of Sciences, Beijing, China 2.CAS Key Laboratory for Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China |
推荐引用方式 GB/T 7714 | Li, Yugang,Wu, Baizhou,Huang, Yuqi,et al. Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China[J]. International Journal of Human-Computer Interaction,2024:15. |
APA | Li, Yugang,Wu, Baizhou,Huang, Yuqi,Liu, Jun,Wu, Junhui,&Luan, Shenghua.(2024).Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China.International Journal of Human-Computer Interaction,15. |
MLA | Li, Yugang,et al."Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China".International Journal of Human-Computer Interaction (2024):15. |
入库方式: OAI收割
来源:心理研究所
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