中国科学院机构知识库网格
Chinese Academy of Sciences Institutional Repositories Grid
Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China

文献类型:期刊论文

作者Li, Yugang1,2; Wu, Baizhou1,2; Huang, Yuqi1,2; Liu, Jun1,2; Wu, Junhui1,2; Luan, Shenghua1,2
刊名International Journal of Human-Computer Interaction
出版日期2024
页码15
通讯作者邮箱luansh@psych.ac.cn (shenghua luan)
关键词Stereotype content model warmth competence technology acceptance AI ethics
ISSN号1044-7318
DOI10.1080/10447318.2024.2356909
文献子类实证研究
英文摘要

Trust is critical in humans’ interactions with artificial intelligence (AI). In this large-scale survey study (N = 2187), we examined the effects of 19 factors on people’s trust in AI. Across the three dimensions of trust (i.e., the trustor, the trustee, and their interacting context), factors related to the trustee (i.e., AI) were found to affect trust in AI the most. Among factors in the trustee category, warmth and competence, two factors also critical to human trust relationships, emerged as the most pivotal ones, and they partially mediated the effects of other factors on trust in AI. We further show that trust in AI influenced participants’ intentions to collaborate and use AI both directly and as the mediator between warmth, competence, and other factors and intentions. These findings indicate that trust in AI shares much common ground with trust in humans, and provide practical suggestions on how to promote people’s trust in AI effectively.

收录类别SCI ; SSCI ; EI
语种英语
源URL[http://ir.psych.ac.cn/handle/311026/47856]  
专题心理研究所_中国科学院行为科学重点实验室
作者单位1.Department of Psychology, University of the Chinese Academy of Sciences, Beijing, China
2.CAS Key Laboratory for Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China
推荐引用方式
GB/T 7714
Li, Yugang,Wu, Baizhou,Huang, Yuqi,et al. Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China[J]. International Journal of Human-Computer Interaction,2024:15.
APA Li, Yugang,Wu, Baizhou,Huang, Yuqi,Liu, Jun,Wu, Junhui,&Luan, Shenghua.(2024).Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China.International Journal of Human-Computer Interaction,15.
MLA Li, Yugang,et al."Warmth, Competence, and the Determinants of Trust in Artificial Intelligence: A Cross-Sectional Survey from China".International Journal of Human-Computer Interaction (2024):15.

入库方式: OAI收割

来源:心理研究所

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