Evaluating canal heritage tourists' satisfaction: An asymmetric impact-performance analysis of the Grand Canal in Beijing, China
文献类型：期刊论文
| 作者 | Cui, Jiasheng3; Zhang, Shuying1,2; Wang, Ling'en1,3 |
| 刊名 | JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
 |
| 出版日期 | 2025-03-01 |
| 卷号 | 62页码:108-115 |
| 关键词 | Destination attributes Canal heritage tourism Tourists' satisfaction Three-factor theory |
| ISSN号 | 1447-6770 |
| DOI | 10.1016/j.jhtm.2025.01.002 |
| 产权排序 | 1 |
| 文献子类 | Article |
| 英文摘要 | This study identifies the constructs of destination attributes perceived by tourists through principal component analysis. Guided by the three-factor theory, the asymmetric effect of various attributes on satisfaction along the Grand Canal is compared via dummy variable regression and penalty-reward contrast analysis, and the influencing mechanism is explored through in-depth interview analysis. The findings indicate that heritage value, cultural display, supporting facility, commercial service, social impact, and overall ambience are the main attributes of canal heritage destination. By integrating tourists' psychological expectations with actual satisfactions, the existence of impact-asymmetry is shown in the cases of Old City Section and Tongzhou Section. The findings offer both theoretical construction and policy recommendations for canal tourism marketing by capturing demand-oriented attitudes. |
| URL标识 | 查看原文 |
| WOS研究方向 | Social Sciences - Other Topics ; Business & Economics |
| 语种 | 英语 |
| WOS记录号 | WOS:001409326500001 |
| 出版者 | ELSEVIER |
| 源URL | [http://ir.igsnrr.ac.cn/handle/311030/212311]  |
| 专题 | 资源利用与环境修复重点实验室_外文论文 |
| 通讯作者 | Zhang, Shuying |
| 作者单位 | 1.Univ Chinese Acad Sci, Coll Resources & Environm, Beijing, Peoples R China 2.Chinese Acad Sci, Inst Geog Sci & Nat Resources Res, Key Lab Reg Sustainable Dev Modeling, Beijing, Peoples R China; 3.Chinese Acad Sci, Inst Geog Sci & Nat Resources Res, Key Lab Resources Use & Environm Remediat, Beijing, Peoples R China; |
| 推荐引用方式 GB/T 7714 | Cui, Jiasheng,Zhang, Shuying,Wang, Ling'en. Evaluating canal heritage tourists' satisfaction: An asymmetric impact-performance analysis of the Grand Canal in Beijing, China[J]. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT,2025,62:108-115. |
| APA | Cui, Jiasheng,Zhang, Shuying,&Wang, Ling'en.(2025).Evaluating canal heritage tourists' satisfaction: An asymmetric impact-performance analysis of the Grand Canal in Beijing, China.JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT,62,108-115. |
| MLA | Cui, Jiasheng,et al."Evaluating canal heritage tourists' satisfaction: An asymmetric impact-performance analysis of the Grand Canal in Beijing, China".JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT 62(2025):108-115. |
入库方式： OAI收割
来源：地理科学与资源研究所
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