AMAZING: A sentiment mining and retrieval system
文献类型:期刊论文
作者 | Miao, Qingliang; Li, Qiudan![]() ![]() |
刊名 | EXPERT SYSTEMS WITH APPLICATIONS
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出版日期 | 2009-04-01 |
卷号 | 36期号:3页码:7192-7198 |
关键词 | Sentiment retrieval Sentiment mining Temporal opinion quality Visualization Rank |
通讯作者 | Miao, Qingliang |
英文摘要 | With the rapid growth of e-commerce, there are a great number of customer reviews on the e-commerce websites. Generally, potential customers usually wade through a lot of on-line reviews in order to make an informed decision. However, retrieving sentiment information relevant to customer's interest still remains challenging. Developing a sentiment mining and retrieval system is a good way to overcome the problem of overloaded information in customer reviews. In this paper, we propose a sentiment mining and retrieval system which mines useful knowledge from consumer product reviews by utilizing data mining and information retrieval technology. A novel ranking mechanism taking temporal opinion quality (TOQ) and relevance into account is developed to meet customers' information need. Besides the trend movement of customer reviews and the comparison between positive and negative evaluation are presented visually in the system. Experimental results on a real-world data set show the system is feasible and effective. (C) 2008 Elsevier Ltd. All rights reserved. |
WOS标题词 | Science & Technology ; Technology |
类目[WOS] | Computer Science, Artificial Intelligence ; Engineering, Electrical & Electronic ; Operations Research & Management Science |
研究领域[WOS] | Computer Science ; Engineering ; Operations Research & Management Science |
关键词[WOS] | REVIEWS |
收录类别 | SCI |
语种 | 英语 |
WOS记录号 | WOS:000263817100176 |
源URL | [http://ir.ia.ac.cn/handle/173211/3547] ![]() |
专题 | 自动化研究所_复杂系统管理与控制国家重点实验室_先进控制与自动化团队 |
作者单位 | Chinese Acad Sci, Inst Automat, Key Lab Complex Syst & Intelligence Sci, Beijing, Peoples R China |
推荐引用方式 GB/T 7714 | Miao, Qingliang,Li, Qiudan,Dai, Ruwei. AMAZING: A sentiment mining and retrieval system[J]. EXPERT SYSTEMS WITH APPLICATIONS,2009,36(3):7192-7198. |
APA | Miao, Qingliang,Li, Qiudan,&Dai, Ruwei.(2009).AMAZING: A sentiment mining and retrieval system.EXPERT SYSTEMS WITH APPLICATIONS,36(3),7192-7198. |
MLA | Miao, Qingliang,et al."AMAZING: A sentiment mining and retrieval system".EXPERT SYSTEMS WITH APPLICATIONS 36.3(2009):7192-7198. |
入库方式: OAI收割
来源:自动化研究所
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